When a casino name is derived from 2 thirds of the word "casino", plus the word "land" and by adding an "o" on the end, we can't help but get the feeling that
they're trying to be a little different. A relative newcomer to the online casino world, Casilando certainly flaunts its youth, with a slick modern appearance,
but have the team behind this casino fulfilled their promise "to deliver a casino that's worthy of all you kings and queens out there"?
Welcome to the Ugambling review of Casilando, and please feel free to read-on for more information:
The layout of Casilando is about as up-to-date as can be possible; taking a rather minimalist approach so as not to distract too much from the gaming action. The "main" menu consists of 2 options - "Games" and "Promotions" - while a list of games categories runs horizontally below the enormous promotional banner at the top of the screen. "Enormous" is not an understatement, as it appears to take-up 70% of the screen - talk about ramming promotions down a player's throat!
Other than using the words "kings" and "queens" and adding a crown to the logo; it's not really clear what, if any, theme Casilando is trying to go for. A land of casinos, perhaps? It's not really clear, and the colour scheme doesn't help with that either - bright green and charcoal black. It's definitely not bad to look at but doesn't appear to have much in the way of brand identity.
Mobile players have come to the right place, as Casilando boasts an excellent interface when loaded-up on smartphones and tablets. Everything works very smoothly, and navigation is excellent - especially when played on a tablet device. We particularly liked all the search/filter tools were available on the mobile interface.
There is a royal selection of slots available at Casilando which seems to be updated on a regular basis. While not afraid to place the ever-popular Starburst slot at the top of the slots list, this online casino also does a good job of highlighting the newest games available close to the to of the list. There is a decent number of games categories to search through, however; on the desktop version only, this brings us to the glaring issue with Casilando - there are no other games filters. Just a search box. This is very strange, given that mobile users are able to filter games by provider, and we can't fathom why desktop players would be given less functionality. Ugambling appreciates that a majority of players will be playing on mobile devices, but that is no excuse to omit the extra search tool from the desktop interface. Rant over.
Great selection of slots aside; there is also a nice selection of classic casino games, such a roulette, blackjack, and poker, alongside a small selection of live dealer games. Games providers at Casilando include NetEnt, Betsoft, and Microgaming, with many more that we won't list for the sake of keeping this review to a reasonable length.
Casilando do not directly state how long withdrawals will take to process, however; Ugambling can confirm that we experienced a 2-day wait for our requested funds to be received into an e-wallet account. Verification checks were required to be completed before the casino would accept our withdrawal request, though this was a fairly quick and easy process - we simply emailed a copy of our passport and were informed that our account had been verified within the day. The minimum withdrawal limit was £20, which is pretty standard for an online casino.
Options for both deposits and withdrawals are satisfactorily varied, with all the major methods offered, plus a few of the more obscure ones for players who like to be a little different.
Casilando provides players with 2 methods for getting in touch; email and live chat. The Ugambling team sent a couple of emails to the casino support team, asking very simple questions, and received responses within 3-hours on both occasions. The email address, for those who are interested, is firstname.lastname@example.org.
Live chat is advertised as being a 24/7 service and, while we couldn't verify that it was available constantly through a 24-hour period, it was available every time we logged-in to the casino, with friendly, helpful staff who were happy to answer our questions. What more could kings or queens ask for in an online casino?
In the "About Us" section, the Casilando team state that they do not focus on too many generic promotions of little value. Well, the promotions which are available are certainly as generic as they come and appear to be about as much value as many other online casinos at the moment. Players are always advised to check the terms and conditions before accepting any promotions and will find that Casilando imposes a wagering requirement of 35 times the bonus value before any winnings may be withdrawn. Ugambling has never considered casino bonuses as being great value, and those available at Casilando are no exception.
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