Hello Casino Review

There are so many websites out there that offer the same kind of things as us, so you may be wondering why should I play at Hello Casino?. Good question, there from Hello Casino and, while the rest of the About Us section goes on to provide the casino teams answer to that question, Ugambling will use the following paragraphs to give its opinion on why you should play at Hello Casino.

Interface

We like to talk a lot about the theme of a casino in the Ugambling reviews. After all, with so many white label casinos out there, the branding tends to be the only thing that really distinguishes between one casino and another. Have a casino called Farm Casino? Then fill the screen with pictures of farm animals and talk up the moossive jackpots. British Casino? Big Ben and London Taxis should be your go to images. Hello Casino? Nope we cant think of anything either!

Hello Casino
Hello Casino


Okay so, theres not much to say about the branding of Hello Casino, so well focus on the layout and functionality of the interface. Loading up the casino on a desktop browser reveals a functional, but very ordinary layout, with a large promotional advert for the welcome bonus package sandwiched between the main navigation menu and the games categories menu, at the top of the screen. The overall feel of the branding is that its aimed at the student/young adult demographic, with lots of images of people dressed-up for a night on the town.

The mobile/tablet interface is similarly uninspiring, although still functional. The bonus terms & conditions seem to fill quarter of the screen when viewed on a smartphone, which doesnt give a particularly exciting first impression for Hello Casino.

Games

Having not yet found an answer to the question posed by Hello Casino at the start of this review, we moved-on to the most important part of any casino, the games. This online casino is a white label of a company who always have a respectable selection of slots available, and Hello Casino sticks to this trend with a very generous selection of video slots from most of the big names in the industry NetEnt, Microgaming, and Evolution Gaming are some of the highlights in an extensive list of games providers.

Unfortunately, we were unable to verify the claim made by Hello Casino that there is a unique selection of games. If there are any unique games, they certainly arent highlighted and do not stand out from the rest. Not that this is an overly negative point, as the selection of games is very good none the less. Again, as with other casinos in this white label group, the selection of classic and live dealer casino games is lacking when compared to the online slots, but its clear that Hello Casino is more focused on the slots players, anyway. We did enjoy seeing office favourite, Dream Catcher at the top of the live dealer games list, well never tire of the hosts they have on that game.

Cashier

Its 2018, so many players would expect an online casino to offer bank transfers, credit/debit cards, Skrill, Neteller, and PaySafe Card as standard deposit/withdrawal methods. Of course, Hello Casino accepts those payment methods, alongside some more obscure ones. The point here being that every player should be able to find at least one deposit and withdrawal method that works for them.

The minimum deposit value of £/€10 and minimum withdrawal value of £/€20 are well within industry norms and, as with any responsible casino, Hello Casino will ask for identification documents prior to processing any first time withdrawal. The process of verifying our documents took less than 24 hours, and the instructions were clear and simple.

We are getting quite bored of pointing this out, but players should be aware that winning of over £/€100,000 will be paid out in 10 equal monthly instalments. This does not apply to UK players, who are covered by the UK Gambling Commission rules, however non-UK players will have to bare this in mind, should they hit the big time in Hello Casino.

Customer Service

It probably shouldnt come as a big surprise that an online casino called Hello Casino has a few different ways to say Hello to them. The ever popular live chat option is available 24-hours a day, and the chap, Jake, who dealt with our queries, was very helpful. There is also a support email address and the rare sighting of a support telephone number.

All good, so-far. Rounding-off the impressive selection of contact methods, players are offered Skype, Facebook, Twiter, and YouTube. The Ugambling team are not yet convinced that YouTube is a valid contact method for customer services nor are we convinced that YouTube accounts for online casinos will really takeoff. More confusing is that 42 people have subscribed to the Hello Casino YouTube account, 42 people liked the 3 short videos (one was eight seconds long!) enough to want YouTube to notify them when further videos are uploaded.

Promotions

Ugambling would be very happy indeed to say Good bye to casino bonuses with strings attached. Lamentably, save for a small number of online casinos, players will be tempted to the majority of casinos with bonus promotions promising free spins and bonus money. Hello Casino is no exception to this trend, and provides a selection of welcome offers and ongoing promotions for returning players.

We would like to take this opportunity to draw attention to the wagering requirements placed upon these promotions, which must be satisfied prior to any winnings from bonus money being withdrawn 35 times the combined value of the deposit and bonus. Nothing unusual here, but enough for Ugambling to recommend opting-out of the promotions.

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Visiting the promotions page presents players with a full spectrum of promotions on offer in Hello Casino, topped by pictures of some of the most generic twenty-something models you could hope to find. We wont spoil it too much, but the model in the black suit and tie looks particularly like hes regretting taking on that particular photoshoot.

The exclusive VIP club, advertised on the Promotions page, may well be of value to those players who are lucky enough to be invited, although Ugambling has yet to receive an invite. That calls for a sad face emoji.

Licensing

Licensed by both the UK Gambling Commission and Malta Gaming Authority, Hello Casino ticks the boxes of being a safe and reputable environment for players to gamble in. Protection of gaming funds and a competent dispute resolution service are just some of the positive things which can be attributed to these gaming licenses. The casino is also in possession of a Curacao gaming license, however this carries very little weight in comparison to the other two.

Conclusion

Why should I play at Hello Casino? was the question posed by the casino at the beginning of this review and, having read over the previous paragraphs, we think weve found enough reasons to play at this online casino. A stellar selection of games is backed up by a solid casino platform with good cashier service and exceptional customer service. Just avoid saying Hello to the promotions, and make sure you pass them by on the other side of the road, instead.
Highlights

Highlights

Great selection of video slots
Many customer service contact methods
Strong gaming licenses ensure player protection
Lowlights

Lowlights

Doesnt look great on smartphones
Small selection of live dealer games
Payment of £/€100,000 or more in instalments

Play Now at Hello Casino



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