Online casinos can generally be put into one of 2 categories, classic and gimmick. By classic, we mean that the casino attempts to ape the traditional
land based casino feeling, the glitz and glamour accosted with Monte Carlo. Gimmick means that they give the casino a theme say penguins and then go to
town on it with images and puns. Playgrand Casino can clearly be placed in the classic category. So, does it meet the expectations associated with a
glamourous casino, or would they have been better calling it Turkey Casino (the bird, not the country)?
An elegant logo sits above a tall crystal chandelier Playgrand Casino feels like it could well be a physical casino attached to a 5 star hotel on the French Riviera. But, something doesnt quite fit in here. Theres a large and by large, I mean takes up quarter of the screen, plug for Planet of the Apes. The slot, were assuming, as theres a Play Now button beneath it. The image of two angry looking apes doesnt fit with the style of the rest of the casino, but seems to be part of the main header, as it appears on all pages of the casino.
Players would be forgiven for thinking this online casino was called Playgrand Casino Planet of the Apes Play Now due to the way that the plug seems to blend into the casino logo.
Scroll further down the screen, however and things become more normal. The welcome offer banner is surprisingly refined, and the pink games category menu below that is clear and well proportioned. Games are placed in a 5 by 3 grid, and there are hints of a luxury tile pattern in the background. Remove the crazy Planet of the Apes header, and the casino would be very tastefully designed.
Thankfully, the mobile interface remains true to the intended theme of Playgrand Casino, relegating the Planet of the Apes header to just the lobby screen. For the sake of avoiding the image of angry apes staring at you while you game, Ugambling recommends the mobile interface of Playgrand Casino over the desktop for the moment.
Given the classic casino theme, recalling images gentlemen in tuxedos and ladies in cocktail dresses, we decided to try the live dealer and classic casino games first. The live dealer games are close to a fifty fifty split between Evolution Gaming and NetEnt Live titles, although the selection was generally quite small compared to other online casinos. The main games were covered, but we feel there should have been more, given the styling of Playgrand Casino.
Classic casino games were also present, but somewhat hard to find due to a lack of a category for them. The Table Games category returned only 13 games, so we were forced to use the search box to find other card games. Fortunately, the search box and game filters mean that it wasnt too much of a chore to find a specific title, we just feel that we may be missing out on certain games where they should be returned under a card games category.
Slot games are in abundance on Playgrand Casino, meaning that, while offering nothing unique when compared to many online casinos, players should be satisfied with the variation and choice offered from the most popular games providers.
We had to scroll back up to the top of the page to access the cashier section of Playgrand Casino. The angry apes were still there, staring into our eyes. Wed almost go as far as to say that we felt intimidated into making a deposit by the angry apes almost as if we would be in trouble if we didnt.
There is a good selection of deposit and withdrawal methods, and the minimum values for each were well within acceptable limits. Neteller is our usual preferred method for deposits, and the withdrawals via this method are usually very prompt compared to some other methods. Our pay out request via Neteller was received in approximately 3 days from the request once we had passed the verification checks by providing scans of our photographic ID to prove who we are.
Theres a live chat service available to players at Playgrand Casino 24 hours a day, 7 days a week. Despite the stock image next to the Chat Now button looking like a 1930s gangster, the actual service agent was perfectly friendly and helpful with our queries. The casino also sticks to the trend of foregoing a support telephone service one that were a little sad to see becoming commonplace, but still provides a readily accessible email address to contact them on.
Playgrand Casino advertise their casino bonuses in a very reserved way compared to many of its peers. No gimmicky images or cheesy lines are used to tempt players into accepting a bonus, giving the promotions an air of refinement. Theres no doubt that the bonuses available reference some larger numbers than other online casinos, but they come with the same strings attached as many others.
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